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      2. FM Audit

      FM Audit System Requirements

      Find the requirements to utilize FM Audit's services on your particular device

      FMAudit System Requirements

      1.1 System Requirements

      Printers, copiers and MFPs must have the SNMP protocol (Port 161) enabled for discovery and extraction of information.

      The SNMP protocol is a standard part of the Application Layer of the TCP/IP suite.

      PC/Server requirements for ECI DCA:

      Microsoft Windows (x86/64)

      Requirements:

      • Windows 7, 8, 10, Server 2008 R2, Server 2012, Server 2012 R2, Server 2016, and Server 2019
      • .NET 4.5.2 or higher

      Linux (x86/64 or ARM)

      Requirements:

      • Ubuntu 14.04, 16.04 or 18.04, Debian 9.5+, Raspbian Jessie or Stretch, RedHat Enterprise 7.5+, CentOS 7.5+, Fedora 28+
      • Mono 5.4 or higher

      macOS (x64)

      Requirements:

      • Sierra (10.12) or higher
      • Mono 5.4 or higher

      Raspberry Pi 2 Model B, Raspberry P 3 Model B, Raspberry Pi 3 Model B+, and Raspberry Pi 4 model

      Requirements:

      • Blank 8GB or larger microSD card
      • PC capable of writing to microSD card

      Firewall Considerations for ECI DCA:

      Inbound Connections

      • There are no inbound connections from the internet to ECI DCA.

      Outbound Connections

      The below listed ports must be whitelisted to ensure connectivity of ECI DCA.

      • Data Upload
        • Through Port 443/tcp (HTTPS) with a connection to FMAudit Central Server
      • Software Updates8
        • Through Port 443/tcp (HTTPS) with a connection to FMAudit Central Server
      • Registration (fallback)
        • Through Port 53/udp (DNS) with a connection to Local Network DNS server (primary) and FMAudit Central (fallback)

      PC/Server requirements for FMAudit Onsite:

      • 1GB RAM
      • 400 MB Disk Space
      • Microsoft .NET Framework 4.7.1 or newer
      • Windows 7 SP1, 8.1, 10, 2008 R2 SP1, 2012, 2012 R2, 2016, 2019
      • Internet Explorer 11.0 or newer, Chrome, Firefox
      • MDAC 2.8 or higher (normally included when Windows is installed)
      • JET 4.0 or higher (normally included when Windows is installed)
      • Loaded on a machine that is up 24/7 or at least the entire business day
      • Must be logged on as a Local Administrator (or equivalent) during the installation

      Firewall considerations (Port 80 or 443) Outbound:

      Data transmission:

      • https://(company_Central_FQDN)/WebServices/Onsite2Service.asmx
      • Application: fmaonsite.exe
      • SOAP over HTTP(s) must be allowed past firewall

      Network Requirements:

      SNMP (Port 161) traffic must be routable across the LAN or WAN

      PC/Server requirements for FMAudit Java Onsite on Linux and MAC OS Systems (Optional installation): Linux OS System Requirements:

      • Administrator (Root) level permissions
      • PC or Server with a 1 GHz Intel or AMD processor and 512MB of RAM
      • Linux (CentOS, Raspbian, Debian, Fedora, Ubuntu, RHEL, SuSE)
      • Java Runtime Environment 1.7 or later
      • 400MB of available disk space
      • Broadband Internet connection to contact the Central Server

      MAC OS System Requirements:

      • Administrator (Root) level permissions
      • MAC with a 1 GHz Intel processor and 512MB of RAM
      • MAC OS X 10.X or macOS Sierra or higher
      • Java Runtime Environment 1.7 or later
      • 400MB of available disk space
      • Broadband Internet connection to contact the Central Server9

      PC/Printer requirements for using the Local Agent (Optional installation):

      • Windows XP, Windows Vista, Windows 7, Windows 2003, Windows 2008
      • Microsoft .NET Framework 2.0
      • Current driver for the local printer (UPD is recommended for HP devices)
      • Printer must support Printer Job Language (PJL) or Printer Management Language (PML)
      • Remove any unused print drivers
      • Driver’s bi-directional support is enabled
      • Windows Firewall modifications — Port 161/33333 inbound/outbound for both TCP and UDP

      Note that for recent OS versions using driver model 4 (e.g. Windows 10), only Kyocera and Ricoh OEMs, and their variations, are supported currently.