1. Customer Portal

How to Place a Service Call for Your Equipment Online

A step-by-step guide on how to place a service call order for your equipment via the customer portal.

  1. Login

    On the login screen, enter your username and password. Click the orange “login” button.

  2. Click on service call

    On the dashboard screen, click on the gray “service call” button. 

  3. Select equipment / item that needs service

    On the service call screen. Click on “Select Equipment/Item” to choose the equipment that needs service. 

  4. Enter Description

    Enter the issue you are having in the description box. 

  5. Click & Save

    Click the yellow “save” button to submit your service call.