A step-by-step guide on how to place a service call order for your equipment via the customer portal.
- Login
On the login screen, enter your username and password. Click the orange “login” button. - Click on service call
On the dashboard screen, click on the gray “service call” button. - Select equipment / item that needs service
On the service call screen. Click on “Select Equipment/Item” to choose the equipment that needs service. - Enter Description
Enter the issue you are having in the description box. - Click & Save
Click the yellow “save” button to submit your service call.