1. Customer Web Portal

How to Order Toner in Your Customer Web Portal Account

A step-by-step guide on how to place a supply and/or sales order for your copiers, printers, and other equipment via the web portal.

 

  1. Head to www.office1.com and click on "Customer Support" in the upper right hand corner. 1-4
2. Scroll down and click on "California" or "Nevada" login depending on where your business is located. 

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3. You'll be brought to the customer login page. On the login screen, enter your username and password. Click the orange “login” button.

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4. From the home page, click on the grey “Supplies Request” button either at the top of your dashboard screen or on the left side of the screen.

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5. Select the ship to location and add any additional information as needed.

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6. Click "Add Items" and select needed items by either clicking "Equipment" to find supplies needed for a specific machine or select "Previous Orders" if you want to reorder supplies from a previous purchase. Finally, click save to submit your order!

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Once your order is requested, a member of our customer service team will get the order placed for you. Most supplies are shipped from our distribution center in Las Vegas, NV. Orders placed Monday-Friday by 3:00 PM PST typically ship out the same day. Orders placed after 3:00 PM Monday-Friday or any time on weekends (Sat. Sun.) and holidays, will ship out the following business day. Once your order is placed, you will receive a tracking number and updates from UPS.