A step-by-step guide on how to submit meter readings for contracted imaging equipment via the customer web portal.
NOTE: To find meter readings on your Ricoh MFP, head to the article Ricoh - How to Locate Meter Readings, in the Knowledge Base.- Head to www.office1.com and click on "Customer Support" in the upper right hand corner.
- Scroll down and click on "California" or "Nevada" login depending on where your business is located.
-
You'll be brought to the customer login page. On the login screen, enter your username and password. Click the orange “login” button.
- From the home page, click on the grey “Meter Reading” button either at the top of the dashboard, or on the left side of the screen.
- If you have multiple machines, scroll to navigate to the one(s) you'd like to submit meter readings for. Select the date and enter the new reading in the green box. Click "Submit" to save your new reading.
